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Products & Services

Maintain a catalog of products and services that you sell. When creating invoices, quotations, or deals, select items from your catalog to auto-fill pricing and details.

Adding a product

  1. Go to Sales > Products
  2. Click Add Product
  3. Fill in the details:
FieldDescription
NameProduct or service name (must be unique)
TypeProduct or Service
PriceSelling price
Buy PriceCost price (for margin tracking)
SKUStock keeping unit (optional)
DescriptionProduct details
Default Tax RateTax rate applied by default
ImageProduct photo or icon
ActiveWhether the product appears in selection lists

Screenshot: Add product form

Using products in documents

When adding line items to an invoice, quotation, deal, or sales order:
  1. Start typing the product name in the line item field
  2. Select from matching results
  3. The price, tax, and description auto-fill from the catalog
You can override any auto-filled values for a specific document without changing the catalog.
Keeping your product catalog up to date ensures consistent pricing across all your documents. Changes to the catalog don’t affect previously created documents.

Active and inactive products

Mark products as inactive to remove them from selection lists without deleting them. Inactive products still appear on existing documents.
  1. Open the product
  2. Toggle the Active switch off
  3. The product will no longer appear in dropdown lists

Client portal visibility

Control which products your clients can see in the client portal:
  1. Edit the product
  2. Enable Client Portal Visibility
  3. Add a Client Portal Description if different from the internal description

Bulk operations

  • Bulk create - Import multiple products at once
  • Bulk delete - Select and delete up to 300 products

Filtering products

  • Search - Find products by name
  • Active/Inactive - Toggle to see only active or all products
  • Creator - Filter by who added the product